Last Updated: March 5, 2026
1. Introduction#
Digital Crunch (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information through our website, https://digitalcrunch.com, and related services.
2. Information We Collect#
- Voluntary Information: Name, email address, and phone number provided via our contact forms, chatbots, or booking requests.
- Automated Tracking: We use Google Analytics and cookies to collect aggregate data (IP addresses, browser type, and site behavior) to improve our services and user experience.
- Third-Party Logging: Our site is hosted on Netlify. Netlify may collect server logs including IP addresses and access times.
3. Use of Information#
We use your data to:
- Deliver and improve our services.
- Communicate via email or SMS regarding your inquiries, appointments, or projects.
- Support internal marketing, analytics, and lead management through our CRM and other business tools.
- Share with trusted service providers and partners as needed to operate our business and fulfill your requests.
4. Data Retention#
We retain aggregate, non-personally identifiable data indefinitely for performance tracking. Personal data is retained as long as we have an ongoing business purpose for it.
5. SMS/Text Messaging Opt-In#
By providing your mobile phone number through a contact form, booking request, or chatbot interaction, you consent to receive automated and recurring SMS/MMS text messages from Digital Crunch. Consent is not a condition of purchase or service. Messages may include:
- Appointment confirmations and reminders
- Responses to service inquiries
- Follow-ups related to projects or services
- Marketing and promotional communications
How We Collect Consent#
We collect opt-in consent when you provide your phone number through our website forms, chatbot interactions, or scheduling tools.
Opt-Out#
Reply STOP to any message to opt out. You will receive a one-time confirmation and no further texts unless you re-subscribe.
Mobile Information Sharing#
We do not sell, rent, or share your mobile phone number or any information collected via SMS/text messaging with third parties for their own marketing or promotional purposes. We do use this opted in information for our own follow ups and promotions though.
Consent Data#
We do not sell or rent your SMS opt-in data or consent information. We may share information with service providers who assist us in delivering messages and operating our business.
6. Data Security and Handling#
We use reasonable safeguards to protect your personal information, including:
- TLS/SSL encryption for data in transit.
- Access restricted to authorized personnel.
- Third-party providers who maintain their own security practices.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.
7. Disclosure of Information#
We do not sell or rent your personal data. We may share your information with service providers, partners, and other third parties as needed to operate our business, deliver services, comply with legal obligations, or protect our rights.
8. Contact Us#
For privacy inquiries, please contact us.
